Friday May 23, 2025

The Happy Employees!

For the milestone 50th episode of Take It Online, host Brittain Wells pulls back the curtain on The Happy Employees with co-host YV from Zivy. Wells shares her journey from a behavior analyst working with vulnerable populations to organizational culture advisor, revealing how poor workplace culture doesn't just hurt businesses but burns people out of entire industries. The conversation explores the critical link between employee contentment and business performance, with Wells arguing that true workplace happiness isn't constant joy but sustainable contentment where employees stop hitting snooze buttons because they're excited to start their workday.

The episode introduces The Happy Employees' AI plugin that analyzes Slack conversations to generate Employee Happiness Scores, measuring everything from communication patterns to response latency. Wells explains how the platform identifies negative, positive, and neutral factors affecting workplace culture while maintaining employee anonymity. Beyond the technology, he emphasizes the human element through culture advisors who observe actual workplace dynamics and implement simple yet effective changes. The discussion reveals how behavior analysis principles apply to organizational performance, treating culture improvement like performance management for the business itself rather than just individual employees.

Music By: Harvey Waldman

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