Reinforce or Reward?

In this episode of Take It Online, host Brittain Wells and guest Nicole Gill dive into the science behind workplace recognition and how it differs from true reinforcement. They explore behavioral analysis principles, discussing how managers can effectively motivate employees beyond simple participation trophies. Gill explains that recognition only becomes reinforcement when it actually increases desired behaviors, emphasizing the need for individualized approaches and intermittent reinforcement schedules.

The conversation challenges common workplace practices, revealing why blanket recognition strategies often fail while systems with clear expectations succeed. Wells and Gill offer practical insights for identifying what truly motivates different team members and how to implement recognition that drives performance rather than merely acknowledging it. Their discussion provides listeners with actionable strategies for creating lasting behavior change through scientifically-backed reinforcement techniques.

Music by: Harvey Waldman

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