AI vs Performance Reviews

In this insightful episode of Take It Online, Barbara Gago shares her contrarian perspective on AI's role in performance management. She emphasizes that organizations should focus on getting the basics right before introducing AI, warning that automating flawed systems merely produces biased outcomes more quickly. Barbara advocates for using AI to enhance rather than replace managerial functions—drawing connections between feedback patterns, identifying trends, and detecting bias in communication. The conversation explores the post-pandemic opportunity to thoughtfully rebuild performance review processes, with Barbara highlighting how manager-employee alignment correlates directly with improved performance outcomes.

Music by: Harvey Waldman

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